Sollys Design FAQ | Singapore Interior Design & Renovation

2025.09.04

Singapore interior design and renovation made comfortable—and more you.

At Sollys Design, an interior design studio in Singapore, we’ve compiled these FAQs. They will help you proceed with confidence when requesting interior coordination or renovation.

We’ve organized the FAQ into three parts: before, during, and after your project.

You’re always welcome to ask about anything not covered below. Feel free to contact us via this page.

Questions Before You Engage Us

Q. Is the initial consultation paid or free?

A. After your inquiry, we offer a free 30-minute Zoom consultation.

We’ll listen to your needs (interior coordination or renovation) and explain the next steps. If you prefer online advice only, you can also book a 90-minute online session (S$300).

This is a new service starting August 2025. The online session does not include design proposals, procurement, or construction. However, you’ll have ample time to consult and get guidance to make your Singapore home more comfortable. If you later commission Sollys Design for design or construction, you’ll also receive a S$300 cashback.

Q. When is the best time to engage you?

A. As early as possible is recommended. You can also consult online from Japan.

For interior coordination, two months is a comfortable timeline through delivery. However, we have also handled three-week turnarounds—please ask.

Before choosing a property: Ideally, consult once you narrow down your options but before signing. We can discuss layouts. In addition, we can advise on removing items and making requests to the landlord.
After the property is decided: We’ll propose furniture and interior plans tailored to the unit and layout.
Currently living in your home: We also handle makeovers and renovation for occupied homes.

We’re flexible. However, for residences please contact us around six months in advance. For shops and offices, reach out as early as possible.

Q. Do you accept partial requests (e.g., only a TV console or lighting)?

A. We typically handle total coordination including living and dining, but please consult us—we’re flexible.

Q. Can you work on HDBs and landed houses, not just condos?

A. Absolutely—yes.

Q. Is there a minimum furniture budget?

A. We do not set a minimum. Please see this article on furniture budget ranges (three tiers).

Q. Can you arrange the layout and styling of furniture I already own?

A. Yes. We can propose designs that make the most of what you have. We’ll discuss your budget and preferences and then decide on any additional furniture or decor as needed.

Questions During the Project

Q. How often are meetings?

A.After sign-up, we share the design proposal and item list. Next, we usually conduct about three showroom tours. If contractor direction is needed, we attend on site. For daily updates, we recommend WhatsApp.

Q. How long does it take from engagement to delivery?

As a rough guide, please refer to the following schedule.

Interior coordination: minimum 3 weeks; on average around 2 months (varies by product lead times)
Renovation: depends on scope, typically from about 6 months
Office/store design & renovation: around 3–4 months or longer

Q. Can you arrange construction and renovation?

A. We work with trusted local contractors to handle everything from design to construction management. See our renovation case studies here.

Q. How do payments work? Is installment available?

A. Payments to Sollys Design are for the “design fee,” which is requested upfront in a single payment. Other actual costs—such as furniture purchases and construction—are paid by the client directly to the respective shops and contractors.

Design fee: collected upfront in a single payment (for renovations, installments are generally used).
Furniture purchases: usually paid in full; for imported items, payments may be split into a deposit and a pre-delivery balance.
Construction costs: paid directly to the contractor.

Q. What is a designer discount?

A. When purchasing furniture through Sollys Design, some brands may offer approximately 5–20% off the regular price. High-end brands are more likely to offer designer discounts. It’s often less expensive than buying in Japan. (Varies by store.)

Q. If I’m requesting from Japan, how can I check materials and textures?

A. Few shops in Singapore provide cut samples. Our designer (Ishii) checks materials and textures in person. She then sends photos and videos to explain the details clearly.

Questions After the Project

Q. After delivery, can I make additional purchases or rearrange items?

A. Yes, if it’s within the contract period. Additional purchases are at the client’s expense, but we do not charge additional design fees. After the contract ends, additional design fees may apply.

Q. What if furniture is damaged or stained?

A. We do not perform repairs ourselves, but we can introduce relevant stores or service providers and support you through the process.

Q. Can you support reinstatement to original condition when I move out in a few years?

A.When you engage us, we explain what reinstatement will be required. At move-out, arranging contractors is a paid service. Still, we can advise and support you during the process.

Q. If I relocate back home from Singapore, what do people usually do with their furniture?

A. Some clients take items back. Others sell second-hand or pass them to the next tenant.

Q. I’m moving to another place within Singapore. Can I request a second round of interior coordination?

A. Yes, of course. Many of our clients come back as repeat customers. We also apply a repeat-client discount to the design fee. For a real example, compare photos from the initial engagement and the second engagement after moving within Singapore.

Summary & Contact

Sollys Design supports you comprehensively—from before you move in, after move-in, and as your life stages evolve. We provide interior design and renovation services in Singapore to make your life more comfortable. If you have any questions, please don’t hesitate to contact us.